PART I Service Procedures of English Tour Guide/001┃Module 1Meeting the Tourists/003 ┃Task 1 Meeting the Tourists at the Airport/004┃Task2 On the Way to the Hotel/008 ┃Module 2Hotel Check-in/015┃Task 1 Room Reservation/015┃Task 2 Check In/020 ┃Task 3 Itinerary and Morning Call/025┃Module 3 Food and Beverage Service/030┃Task 1 Meal Arrangement/031┃Task 2 Special Meal Requirements/037┃Module 4 City Service /043┃Task 1 Public Transportation/043┃Task 2 Shared Bike ./049┃Task 3 Currency Exchange/054┃Task 4 Booking Tickets/059 ┃┃Module 5 On the Way to the Scenic Spot/066┃Task 1 Narration on Tour/066.┃Task 2 Organizing Activities on the Bus/073┃Task 3 Reminding Before Getting off the Coach/078.┃Module 6 Visiting Scenic Spot/082.┃Task 1 Brief Introduction of a Scenic Spot/082┃Task 2 A Visit to Fujian Tulou/088┃Module 7 Shopping and Entertainment/094┃Task 1 The Four Treasures of the Study/094.┃Task 2 Chinese Painting/097┃Task 3 Introducing Local Specialties/100.┃Task 4 Recreation Activities/105.┃Module 8 Seeing the Tour Group off/110 ┃Task 1 Preparation for Seeing Off Tourists/111┃Task 2 Check out of the Hotel/115.┃Task 3 Making a Farewell Speech/119┃Task 4 At the Airport :/123┃Module 5 Handling Emergencies/127┃Task 1 Certificate Loss/128.┃Task 2 Personal Property Loss/132.┃Task 3 Dealing with Sudden Inesses/136┃Task 4 Tourists Missing/141┃Task 5 Dealing with Emergencies En Route/146┃┃PART II Scenic SpotS InterpretationS/151┃Module 10 Tour of Famous Mountains/153┃Task 1 A Trip to Mount Taishan ./153.┃Task 2 A Trip to Mount Huangshan/158 ┃Task3 A Trip to Mount Wuyi/163┃Module 11 Tour of Water Landscape/168┃Task 1 A Trip to the Three Gorges of the Y angtze River/168┃Task 2 A Trip to Jiuzhaigou/173┃Task 3 A Trip to Qinghai Lake/177┃Module 12 Tour of Historic Buildings/182 ┃Task 1 A Trip to the Forbidden City/182┃Task2 A Trip to the Confucian Temple, Qufu/187┃Task 3 A Trip to the Museum of Terracotta Warriors and Horses/192┃Task 4 A Trip to the Potala Palace/197.┃Module 13 Tour of Ancient Gardens/202┃Task 1 A Trip to the Summer Palace/202┃Task 2 A Trip to the Humble Administrator' s Garden/207┃Task3 A Trip to Qinghui Garden/210┃Module 14 Tour of Ancient Cities and Ancient Towns /215┃Task 1 A Trip to W uzhen/215.┃Task 2 A Trip to Zhouzhuang/219┃Task3 A Trip to the Old Town of Ljiang/223┃Task 4 A Trip to the Ancient City of Pingyao/226.┃Task5 A Trip to the Three Lanes and Seven Alleys /231┃Module 15 Tour of Chinese Culture ./235┃Task 1 Traditional Chinese Festivals/235┃Task 2 Traditional Chinese Operas/240┃Task 3 Chinese Ceramics/245┃Module 16 Red Tour /250┃Task 1 A Trip to Mount Jinggang/250┃Task 2 A Trip to the Memorial Hall of the First National Congress of the CPC/254┃Task 3 A Trip to the Site of the Gutian Congress/257┃Module 17 City Tour /261┃Task 1 A Trip to the Oriental Pearl TV Tower /261┃Task 2 A Trip to Kulangsu /264┃Task 3 A Trip to Chimelong Tourist Resort /268┃参考文献 /272.┃
